If you are using a VPN or Proxy, please disable them or contact support team. Please provide debug info from textarea below: ptsHpc7BAQgg4BTfX2ZrcUsy3xpUQ6jYL1oybK4CdLEjG7ptkmhoMap8aMqQVbkxc6NwFkXrJ1g5BDBE1WcJXMzSq4CrQarZU8n2vJXNGPhUR3CdrKjRwq4UaMTVSCuckSatY3xskHmFSPc9m2e
You can also try to pass an automatic check but with no guarantee.